Karsten Gielis

Karsten Gielis

Lead Data Scientist • PhD

Conversational AI

I worked for almost 5 years on Kate, KBC's financial assistant. Today, I am leading the My Kate domain, encompassing all of KBC's conversational AI projects for employees.

Knowledge Management

I lead a retrieval system for KBC's internal knowledge base, as well as a knowledge management platform that creates a feedback loop to improve the quality of the knowledge base.

Human-Computer Interaction

I worked at the e-Media research lab, where I focused on Human-Computer Interaction. I use this experience to create workflows that are both user-friendly and efficient.

Conversational AI

I worked for almost 5 years on Kate, KBC's financial assistant. Today, I am leading the My Kate domain, encompassing all of KBC's conversational AI projects for employees.

Knowledge Management

I lead a retrieval system for KBC's internal knowledge base, as well as a knowledge management platform that creates a feedback loop to improve the quality of the knowledge base.

Human-Computer Interaction

I worked at the e-Media research lab, where I focused on Human-Computer Interaction. I use this experience to create workflows that are both user-friendly and efficient.